Wolters
Kluwer

Enabling data-driven accounting

As a SaaS provider, Wolters Kluwer knows the value of data like no other. Their software is being used by more than 180.000 subscribers. To optimize the customer experience for these subscribers and to increase the efficiency of internal processes, the company wants to make more use of their data. NAVARA helped them to develop a scalable data science platform and a standardized way of working that helps Wolters Kluwer to make this step.

/ Goals

Get valuable insights from data
Develop a data platform and a standardized way of working
Optimise the customer experience
Increase efficiency of internal processes

/ Goals

Get valuable insights from data
Develop a data platform and a standardized way of working
Optimise the customer experience
Increase efficiency of internal processes

/ Approach

Collected more than 25 relevant business cases across multiple departments through workshops
Selected 3 high impact business cases as data science pilot projects to scale the platform
As the pilot projects mature, the scalable data science platform matures with it and becomes more valuable

/ Results

A future proof platform to enable data-driven accounting
Optimized marketing spend
Automation of manual tasks of the sales department
Innovative insights in financial and customer data

/ Results

A future proof platform to enable data-driven accounting
Optimized marketing spend
Automation of manual tasks of the sales department
Innovative insights in financial and customer data